Our patients deserve the best—and this means assembling the best team of doctors, leaders, caregivers and staff who work together collaboratively to provide high-value, quality care.
“I‘m so grateful to Sutter Health. I’ve never even thought about retirement.” — Elena Griffing
90-year-old employee celebrates 70 years at Sutter Health
Most days of the week, 90-year-old Elena Griffing can be found clicking down the hallways of Sutter Health’s Alta Bates Summit Medical Center, where she has worked in one capacity or another since 1946. Seventy years later—after working in pathology, endocrinology, the burn unit, and finally, patient relations—she’s still on the job.
Sutter employees partner together during wildfire crisis
Nearly 150,000 acres burned. More than 1,000 homes destroyed. Thousands evacuated. The devastating 2015 wildfires in the Northern California communities throughout Amador, Calaveras, Lake, Napa and Sonoma counties impacted many in our Sutter Health family who live and work in the communities impacted by the flames. They teamed up in extraordinary ways in this time of crisis to support our patients, each other and our communities.
We have been on a journey to redesign our operations and organizational structure so that we can continually improve and better meet the needs of our more than 3 million patients. We’d like to introduce you to some of the talented individuals who led us through this continued reinvention in 2015.
Stephen Lockhart, M.D., Ph.D. Sutter Health’s Chief Medical Officer
Steve Lockhart, M.D., Ph.D., found his calling in health care at an early age, after his beloved mother suffered a brain aneurysm. The neurosurgeon caring for her took the time to explain the procedures to Dr. Lockhart—an experience that made a huge impression on him, particularly because he was so close to his mom, who raised him as a single parent. He knew he wanted to be like the doctor who cared for her. Today, Dr. Lockhart oversees patient-care quality and safety, research and education for Sutter Health as our chief medical officer. Before spending the past decade in senior leadership positions within Sutter Health, Dr. Lockhart practiced as an anesthesiologist for 25 years. A lifelong outdoorsman and passionate advocate for the national parks, Dr. Lockhart spends his time outside of the clinic walls serving on boards of organizations that promote environmental stewardship and youth mentorship, including NatureBridge, the National Parks Conversation Association and Recreational Equipment Inc. In 2009, President Obama’s Champions of Change program recognized Dr. Lockhart and 13 others as the Next Generation of Environmental Conservationists. He regularly volunteers for humanitarian causes and organizations he feels passionate about. In fact, Dr. Lockhart, his wife, Karen, and daughter, Anna, lived in Chile for six months while volunteering for an organization that provides medical care for children recovering from burns.
Don Wreden, M.D., Senior Vice President for Patient Experience
A big dish of South Texas dirt sits on the desk of Don Wreden, M.D. The dirt provides a daily reminder of Dr. Wreden’s farming roots—and the unique ways that it is strangely similar to his leadership position at Sutter Health. In his role, Dr. Wreden works to ensure that all of our patients experience consistently high-value care wherever they go with the network. He says this cultivates “fertile ground” where doctors and employees can collaborate on promising new approaches to medical care, in critical areas such as chronic illness, palliative care and end-of-life care. The task isn’t so very different from farming—the occupation of his German immigrant father when he was growing up near the Gulf of Mexico. When faced with external challenges—whether boll weevils, drought or hurricane—Dr. Wreden says neighboring farmers pulled together, supporting and learning from each other through hardship and success, and demonstrating incredible resourcefulness, resilience and community spirit in the process. Dr. Wreden practiced medicine for 16 years as a board-certified general internist and hospitalist before assuming a variety of leadership positions within Sutter Health. The sense of community, working with others, and learning to trust and delegate tasks to his team—crucial to providing health care—are values that were firmly instilled in him as a farmer’s son.
Jill Ragsdale, Chief People and Culture Officer
As our chief people and culture officer, Jill leads the programs that empower nearly 50,000 Sutter Health employees and 5,000 physicians to provide health care that is ranked top in the nation. Her human resources and business acumen is surpassed only by her ability to build relationships and foster a positive work environment—one that keeps our employees happy, engaged and eager to care for Sutter Health’s 3 million patients.
Chris Waugh, Chief Innovation Officer
As Sutter Health’s first chief innovation officer, Chris serves as the “front door” through which external innovators connect with Sutter Health and internal innovators can present their ideas on ways to help us improve how we deliver care to our patients. With more than 10 years of entrepreneurial leadership at IDEO—a globally regarded Bay Area design and innovation consulting firm whose clients include Nike, Google and the CDC—Chris brings unique and human-centered approaches to benefit patients across our network.
Hear what Sutter Health nurses have to say about their work and being on the front lines of patient care.
Anna Kiger, R.N., Chief Nursing Officer
Nurses. They care, comfort and heal. They teach, advocate and guide. Ask any patient—or any doctor—and they’ll tell you the critical role nurses play in a patient’s health care experience. Simply put: We could not provide quality, compassionate care without them. Nurses are so essential to patient care that Sutter Health has created a new chief nurse officer position. Anna Kiger, DNP, D.Sc, MBA, R.N, joined Sutter Health in 2015 to advance the safe, high-quality and high-value care provided by nurses, professional and technical staff for our network’s 3 million patients. Kiger has more than 30 years of clinical experience and more than 20 years of health care executive leadership experience, including serving as system chief nurse officer and vice president of patient care services at Tenet Healthcare. She holds a doctorate of nursing practice from Texas Tech University Health Sciences Center and a second doctorate of science in public health and health services research from Tulane University, as well as master’s degrees in business administration from Averett University and nursing administration from Duquesne University.
Sarah Krevans Named CEO After Pat Fry’s Retirement
As a young adult, Sutter Health’s Sarah Krevans held entry-level jobs in care facilities for people with severe mental illnesses and the frail elderly. These experiences had such a profound impact on her that she decided to devote her career to improving a health care system that she felt was in disrepair. After nearly 30 years of strong leadership and a clear vision for making health care better—including 16 years as an executive at Sutter Health—Krevans became our new president and CEO in January 2016, succeeding Pat Fry, who retired after 33 years of dedicated service. Fry began his career at Sutter Health as an administrative fellow in 1982, working his way up region and division executive leadership positions before becoming CEO in 2005. Under his leadership, Sutter Health earned innumerable state and national distinctions for clinical excellence and patient safety, consistently ranking among top performing physician organizations and hospitals in the state and nation. He led multiple initiatives to deliver quality care and service more efficiently, including Sutter Health’s acclaimed Advanced Illnesses Management (AIM) program. Among his other notable achievements, Fry helped create the Sutter Medical Network, which unites Sutter’s 5,000 aligned and affiliated physicians around common quality commitments; My Health Online; and Sutter Health Plus. “Pat leaves an incredible legacy of achievement and decisive strategies to improve quality, access and affordability. Under his leadership, Sutter Health became a national leader in clinical quality and greatly expanded community access to health care in big cities and small towns throughout Northern California.” —Sutter Health Board Chair Todd Smith, M.D
“Sarah is a respected, community-minded leader who is exceptionally well qualified to assume the role of Sutter Health’s chief executive.” — Sutter Health Board Chair Todd Smith, M.D.
The talented and dedicated people who lead our organization help us honor our commitment to partnering with patients and each other to deliver high-quality, personalized care. They reflect the diverse communities we serve in Northern California, and bring to Sutter Health an unyielding drive to help our patient live happier, healthier lives.
Sarah Krevans, President and Chief Executive Officer
As president and chief executive officer for Northern California-based Sutter Health, Krevans provides strong leadership and clear vision borne of nearly three decades of executive experience in the health care field. She combines a commitment to improving the lives of others with keen business insight in leading one of the nation’s foremost not-for-profit health care networks. Ms. Krevans earned master’s degrees in business administration and public health from the University of California, Berkeley, after receiving a bachelor’s degree from Boston University. At 29, she was appointed acting director of Medicaid, health planning and licensure programs for the state of Maine after serving as deputy director of the state’s Bureau of Medical Services. Ms. Krevans returned to California in 1987 to join Kaiser Permanente, where she held increasingly responsible positions, including senior vice president and area manager of Kaiser’s Valley Service Area. In this role, she oversaw health plan and hospital operations across a six-county area with more than a half-million members. She joined Sutter Health in 1999 as senior vice president of managed care. From 2000 to 2011, she served as regional executive officer and president of the Sutter Health Sacramento Sierra Region, whose multicounty size rivaled that of many U.S. health care systems. In her regional role, Ms. Krevans strengthened relationships with medical groups and independent physicians and enhanced high-quality patient services, including neurological care and cancer care. She and her team also led the development of an acclaimed program to connect Sacramento-area homeless people with primary care and social services. From 2012 to 2015, Ms. Krevans served as Sutter Health’s chief operating officer, overseeing day-to-day operations of the network of five multispecialty physician medical foundations, 24 acute care hospitals, 34 outpatient surgery centers and comprehensive home health care programs serving 3 million patients across Northern California. She oversaw the development of Sutter Health’s systemwide medical research efforts and provided executive oversight for multibillion-dollar investments in care facility construction and improvements. Krevans’ life outside work reflects her professional interests. She is past chairwoman of the northeastern California chapter of the Make-A-Wish Foundation and Sierra Forever Families. In 2011, Northern California’s Women Healthcare Executives named her Woman of the Year. That same year she received the Humanitarian of the Year award from United Cerebral Palsy of Greater Sacramento. Parents of three adult children, Ms. Krevans and her husband support several organizations focused on serving children and other vulnerable people. Read Ms. Krevans’ President’s Message.
Michael R. Gaulke
For 18 years, Michael Gaulke held senior management roles, including CEO, at Exponent Inc. He now serves as chairman of the board for the company, which specializes in engineering and scientific consulting. Before joining Exponent, Mr. Gaulke served as the executive vice president and chief financial officer for Raynet Corp., a telecommunications company. Earlier in his career, he served as a senior executive at Spectra-Physics and as a consultant for McKinsey & Co. Mr. Gaulke sits on the board of Cymer, a semiconductor equipment manufacturer. In 2008, Oregon State University inducted him into its Engineering Hall of Fame. For 25 years, Mr. Gaulke has focused on advancing health care quality and access as a trusted adviser to Sutter-affiliated Palo Alto Medical Foundation. He also served as chairman of the board of directors for Sutter Health’s Peninsula Coastal Region. Mr. Gaulke lives in Atherton.
Lisa Gevelber serves as vice president of marketing for the Americas region and the ads and commerce division of Google Inc. With 20 years’ experience in marketing, she is a leading expert in online and mobile consumer behavior. Ms. Gevelber and her team at Google brought YouTube, Android, Chrome and Google Play to new countries and helped marketers all over the world reimagine storytelling in the digital age. Earlier in her career, Ms. Gevelber served as vice president of marketing, sales and business development for the social commerce site Polyvore. She also worked as vice president of product management and general manager at Intuit. A graduate of the University of Michigan, Ms. Gevelber began her career at Procter & Gamble. She lives in the Bay Area.
After serving on the Sutter Health West Bay Region board of directors, Peter Jacobi joined the Sutter Health board of directors in January 2011. Applying his experience in international business from nearly 30 years with Levi Strauss & Co., Mr. Jacobi serves as a member of the board of directors for Crocs Inc., a casual-shoe manufacturer. His leadership led him to serve on several not-for-profit boards, including the Levi Strauss Foundation, the Prince of Wales Business Leadership Forum, the Michigan School of Engineering, the President’s Advisory Board of San Jose State University, the New Hampton School board of trustees and the Marin Theatre Company. A business and industrial management graduate of San Jose State University, Mr. Jacobi lives in Mill Valley.
An operating partner with Boston-based private equity firm Advent International, Rick Jelinek previously served 19 years as CEO of OptumHealth, part of the Minnesota-based UnitedHealth Group. Before taking his role at OptumHealth, Mr. Jelinek oversaw several divisions at UnitedHealth as CEO, including the company’s Medicare Advantage business, Secure Horizons; its Medicaid and children’s health insurance subsidiary, AmeriChoice; and its Emerging Businesses Group. Mr. Jelinek serves on the boards of directors for the Minnesota Children’s Museum and for Connolly, a recovery auditing services firm serving the health care and retail markets. He also sits on the advisory board for the Griffith Leadership Center at the University of Michigan School of Public Health. After receiving a bachelor’s degree in business administration from the University of Southern California, Mr. Jelinek earned a master’s degree in health services administration and an MBA from the University of Southern California. He grew up in California and lives in Minnesota.
John F. Koster, M.D.
John F. Koster, M.D., who joined the board in 2015, is the former CEO and president of Providence Health & Services based in Renton, Wash. He retired from a 16-year career with the not-for-profit Providence system, which operates hospitals and other health care services in Alaska, California, Montana, Oregon and Washington. He served for a decade as CEO and president and earlier as chief operating officer and chief medical officer for Providence. Before joining Providence, Dr. Koster served as senior vice president of VHA Inc., a membership organization serving the health care industry. He also held senior leadership positions at Presbyterian Healthcare Services in Albuquerque, N.M., and at Blue Cross Blue Shield of Colorado, New Mexico and Nevada. An internist, Dr. Koster has appeared frequently on Modern Healthcare magazine’s annual list of Most Influential Physician Executives.
Richard M. Levy, Ph.D.
Richard Levy served as chairman of the Sutter Health board of directors. He also served on the board for Sutter Health’s Peninsula Coastal Region. Dr. Levy also is the nonexecutive chairman of the board and former CEO of Varian Medical Systems, a Silicon Valley-based company that provides high-energy radiation equipment, hardware and software for treating cancer, as well as X-ray tubes for diagnostic radiology. Dr. Levy is chairman of the advisory board of the Markkula Center for Applied Ethics at Santa Clara University. He has served as a board member for United Way Silicon Valley since 2002, including chairing the board from 2008 to 2009. He is an active founding member of the advisory committee of the Dartmouth Institute for Health Policy and Clinical Practice. He also participates in summits for the Center for Corporate Innovation Inc., with a focus on improving the national health care system. He has served as board chairman of the American Electronics Association and as board member of the Diagnostic Imaging and Therapy Systems Division of the National Electrical Manufacturers Association. Dr. Levy holds a bachelor’s degree from Dartmouth College and a doctorate in nuclear chemistry from the University of California, Berkeley. He lives in Portola Valley.
Sharon L. McCollam
Sharon McCollam serves as executive vice president, chief administrative officer and chief financial officer for consumer electronics firm Best Buy Co. Inc. Ms. McCollam has decades of experience as a senior leader in the retail industry. Before joining Best Buy, she served as executive vice president, chief operating officer and chief financial officer for home-goods retailer Williams-Sonoma Inc. She also held various finance-related executive positions at Dole Fresh Vegetables Inc., including chief financial officer, vice president and controller. Ms. McCollam serves as a member of the board of directors for Art.com, an online specialty art retailer. She served on the boards of directors for Williams-Sonoma from 2010 to 2012 and for Del Monte Foods from 2007 to 2011. She holds a bachelor’s degree in accounting from the University of Central Oklahoma and is licensed as a certified public accountant. She lives in Redwood City.
Todd Murray, attorney and owner of the Law Office of Todd A. Murray, has practiced law for more than 30 years in Northern California, specializing in business, civil litigation and estate planning. Mr. Murray serves as a judge pro tem for the Sacramento and El Dorado County Superior Courts and as an administrative hearing officer for the Sacramento County Civil Service Commission. An involved community member, Mr. Murray has been part of the Sutter Health family for nearly 30 years. He served as the last chairman of the Sutter Community Hospitals board and the first chairman of the Sutter Health Sacramento Sierra Region and Sutter Medical Foundation boards. For many years, he headed the medical affairs committee for Sutter Medical Center, Sacramento, and he continues as chairman of the medical center’s community benefits committee. In addition, Mr. Murray has served as board member and president of the Ronald McDonald Camp at Eagle Lake, the Sacramento-area Special Olympics, the Active 20-30 Club of Sacramento and the Point West Rotary Club. He also serves on the board of Capital Public Radio in Sacramento. Mr. Murray earned a bachelor’s degree in business administration from the University of Iowa and a juris doctor degree from the University of the Pacific, McGeorge School of Law.
David G. Nasaw
With more than 40 years of real estate investment experience, David Nasaw is co-founder of Metropolitan Real Estate Equity Management in New York and founder of Metropolitan Real Estate Advisors in San Francisco. The two firms manage more than $3 billion of equity in residential, commercial and industrial properties in the United States, Europe and Asia. Mr. Nasaw graduated from Northwestern University and holds a master’s degree in business administration from the Kellogg School of Management. He lives in Ross.
Robert R. Peabody Jr., M.D.
Dr. Peabody is a board-certified ophthalmologist with more than two decades of medical experience. He earned an undergraduate degree from Stanford University and a medical degree from the George Washington University School of Medicine. He completed his internship at Santa Clara Valley Medical Center and residency at Texas Tech University. Dr. Peabody practices within Medical Vision Technology Inc., an eye care group with offices in Davis, Roseville and Sacramento. In addition to seeing patients in his clinic, Dr. Peabody has served as the group’s president since 1989. Dr. Peabody holds several leadership positions at various Sutter Health affiliates. He serves as a steering committee member and chairman of the Ophthalmology Department at Sutter Physician Alliance; on several Sutter Independent Physicians committees since 2003, including appointment to the board in 2006 and election as board chairman in 2009; and on the boards of Fort Sutter Surgery Center and Sutter Outpatient Services. With extensive experience as a consultant, Dr. Peabody has advised on medical and legal cases, acted as an expert witness and provided patient examinations for workers’ compensation, malpractice and civil cases. He lives in the Sacramento area.
Michael A. Roosevelt
A member of the Sutter Health board from 1996 to 2006, Michael Roosevelt rejoined the board in 2009. A Berkeley resident, Mr. Roosevelt served on the California Pacific Medical Center board of directors when the medical center’s then-parent organization, California Healthcare System, merged with Sutter Health in 1996. He was among the original members of the post-merger board and served as board chairman in 2006. In 2007, he led the Sutter Health governance assessment steering committee, which recommended a new regional governance structure for the organization. A shareholder in San Francisco law firm Friedman, McCubbin, Spalding, Bilter, Roosevelt & Montgomery APC, Mr. Roosevelt is a Harvard University graduate. He his law degree at Columbia University. Mr. Roosevelt has served as a board member and chairman of San Francisco Home Health Services and the Visiting Nurse Association of San Francisco. A former director of the Berkeley Community Fund, Mr. Roosevelt participates in several professional associations. He serves on the board of directors of the Association for the Preservation of the Presidential Yacht Potomac.
Todd Smith, M.D., MBA
Todd Smith, M.D., serves as chairman of the Sutter Health board of directors. An orthopedic surgeon with Modesto-based Sutter Gould Medical Foundation, Dr. Smith specializes in surgery of the hand and upper extremities. He earned an undergraduate degree from the University of California, Berkeley, and a master’s degree in business administration from California State University, Hayward. A native of Fresno, Dr. Smith graduated from Georgetown University School of Medicine in Washington, D.C., and completed his residency training at Vanderbilt University Medical Center in Nashville. He also completed a fellowship in hand and upper-extremity surgery at the University of Virginia. Dr. Smith served on the board of directors for Sutter Health’s Central Valley Region.
Joan Smith-Maclean, M.D.
A family medicine physician and site director of the Davis track of the Sutter Health Family Medicine Residency Program, Dr. Smith-Maclean served on the Sutter Health Sacramento Sierra Region board of trustees from 2000 to 2011. She is a former chief of staff at Sutter Davis Hospital and has been a member of the medical executive committee since 1992. A Davis native and longtime family medicine physician in Yolo County, Dr. Smith-Maclean helped establish Davis-based Sutter West Medical Group and served on its board of directors for many years. She helped found the Sutter Health Family Medicine Residency Program and is a clinical professor of family and community medicine at the University of California, Davis. Dr. Smith-Maclean holds bachelor’s and master’s degrees from UC Davis and is a graduate of the College of Human Medicine at Michigan State University. She lives in Davis.
Barry L. Williams
Barry Williams is the retired managing general partner of Williams Pacific Ventures, a San Francisco-based venture investment and consulting firm. He previously worked at McKinsey & Co. and Bechtel Investments and served as CEO of the American Management Association. A graduate of Harvard University, Mr. Williams has participated on the boards of several health care institutions, as well as several corporate boards. He lives in Oakland and Menlo Park.